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Welcome to the National Tree Company Sale Shop! Our website, located at christmas-wreathsus.com, is dedicated to bringing the magic of Christmas to homes worldwide with high-quality holiday decorations. By accessing or purchasing from our site, you agree to these Terms and Conditions, which govern your use of our services. Please read them carefully to understand your rights and responsibilities, as well as ours. We’ve designed these terms to be clear and transparent, reflecting our commitment to your satisfaction and a joyful holiday experience.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our site. We reserve the right to update these terms at any time, and continued use after changes constitutes acceptance.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the site only for lawful purposes and not engage in any fraudulent or harmful activities.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Comply with all applicable laws and regulations in your jurisdiction regarding online purchases.
  • Ensure that you are of legal age to enter into binding contracts (typically 18 years or older).

Failure to adhere to these obligations may result in the termination of your access or orders.

3. Products and Services Description

Our website offers a wide range of Christmas decorations to create a festive atmosphere, including:

  • Christmas Candleholders
  • Christmas Ornaments
  • Christmas Tree Stands
  • Christmas Tree Toppers
  • Christmas Trees
  • Christmas Wreaths
  • Garlands & Swags
  • Indoor String Lights

We strive to provide detailed product descriptions and images to help you make informed decisions. However, colors and sizes may vary slightly due to screen settings or manufacturing processes. If you have questions about a product, please contact us before purchasing.

4. Order and Payment Terms

When you place an order on our site, you are offering to purchase products under these terms. We process orders as follows:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. During peak seasons (November-December), processing may take up to 3 business days.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and you agree to provide valid payment details.
  • Shipping: We ship worldwide, excluding some Asian countries and remote areas. Shipping options include:
    • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipment.
    • Free Shipping: For orders over $50 via EMS, with delivery in 15-25 business days after shipment.
    Delivery times may vary due to holidays or customs processing. You are responsible for any import duties or taxes in your country.
  • Order Changes/Cancellations: You may request changes or cancellations within 24 hours of placing an order by contacting us. After that, orders cannot be modified as processing begins.

5. Returns, Exchanges, and Refunds

We want you to be delighted with your purchase. Our return and exchange policy is designed for your convenience:

  • Timeframe: Returns or exchanges must be initiated within 15 days of receiving your shipment.
  • Conditions: Items must be in original, undamaged condition, with packaging and tags attached, and accompanied by the original receipt or order confirmation.
  • Non-Returnable Items: For safety reasons, the following cannot be returned:
    • Indoor String Lights (due to electrical safety regulations)
    • Opened or used Christmas Tree Stands
    • Personalized or custom-made ornaments
    • Final sale items marked as non-returnable
  • Process: Contact us at [email protected] within 15 days to request a return. We will provide instructions, and you must ship items to: 2408 Franklee Lane, Philadelphia, US 19108. Return shipping costs are your responsibility unless the return is due to our error.
  • Refunds: Once processed, refunds are issued to the original payment method within 5-10 business days. Original shipping fees are non-refundable.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of National Tree Company Sale Shop or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by law, National Tree Company Sale Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products, including but not limited to loss of profits, data, or holiday disruptions. Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product. This limitation applies to all legal theories, including contract, tort, and warranty.

We make no warranties beyond those described in these terms, and products are provided “as is.” Some jurisdictions do not allow limitations on liability, so this may not apply to you.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the state of Pennsylvania. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Philadelphia, PA. We encourage you to contact us first at [email protected] to resolve any issues amicably.

9. Contact Information

If you have questions about these Terms and Conditions, please reach out:

Email: [email protected]
Address: 2408 Franklee Lane, Philadelphia, US 19108
Response Time: We aim to reply within 1-2 business days, though delays may occur during peak seasons.

10. General Provisions

If any part of these terms is found invalid, the remainder remains enforceable. Our failure to enforce a provision does not waive our rights. These terms constitute the entire agreement between you and National Tree Company Sale Shop regarding your use of the site.

Thank you for choosing us to be part of your holiday celebrations. We’re here to ensure your experience is magical and stress-free!